Next-Gen Hotel
Phone System At The Cost
Of Phone Service
Enhance Your Hotel Guest Experience With An AI-Powered Next-Gen Cloud-Based Upgraded Phone System.
Next-Gen Hotel
Phone System At The Cost
Of Phone Service
Enhance Your Hotel Guest Experience With An AI-Powered Next-Gen Cloud-Based Upgraded Phone System.
CloudExt is a next generation UCAAS platform specially designed for hotel industry to upgrade their guest communication technology from analog on premise system to cloud based economical & easily scalable solution.
View ProductsEnhance Hotel Guest Experience With An Auto-Attendant, A Professional IVR System. This Digital Receptionist Will Offer Different Audio Greetings And Multiple Communication Options With The Manager, Concierge, Reservation, Etc., Depending On The Guest’s Input.
Enhance Your Professional Brand Image With No Busy Tones When Prospective Guests Call While Allowing Your Resident Guests To Make Unlimited Incoming And Outgoing Calls.
Impart A Secure Stay Experience For Your Guests. Cloudext Home Has An NG911-Compliant Emergency Service Feature, Equipped With On-Site Event Notification And Direct Routing To The Correct 911 Center.
Avail Hassle-Free And Resourceful Call Routing And Call Switching. This Will Dial Multiple Mobile Phones Simultaneously While Enabling Real-Time Call Transfer With Just A Single Click Of A Button.
Empower Your Front Desk Staff To Easily Leverage The Mobile App To Switch The Incoming Call Between Their Front Desk Phone And Mobile Phone While Facilitating Hassle-Free Call Transfer To The Guest Room From Their Mobile Phone.
Level Up Your Guest Wake-Up Call Service With This Automated Feature Powered By Cloud Technology. This Allows The Guest To Schedule An Alarm From Their Room Phone And Notifies The Front Desk If They Fail To Answer The Wake-Up Call.
Pick you new number or port in your existing number to us.
Receive your cloud equipment and frontdesk console.
Just plug our equipment to internet and call our support team.
Unplug cable from old system & plug to our equipments and check dial tone in all your guest room.
To find out how much moving to the cloud will cost, you can read our detailed, in-depth whitepaper on "The cost of moving hotel phone system to the cloud".
A cloud phone system is a telephone communication platform on cloud. With a hosted platform, all the costly and bulky hardware associated with a traditional PBX telephone setup goes out of the picture. What’s left behind is a clutter-free, easy-to-manage communication platform that is better than the traditional setup in almost every way possible.
Our System comes with local survivability and failover to 4G Volte. In case your internet fails, your guest room can still make 911 emergency calls and any outbound calls.
Yes, we are fully compliant with Kari's law. Our system has a unique feature that can instantly voice call alert the front desk or the management staff with the emergency number dialed by a particular room number. Additionally, numerous guests can dial emergency number at the same time so no one gets a busy tone, you cannot imagine this with traditional phone system.
"Yes, we do offer fax service. We also have e-fax service available from our customer portal, from there, your staff can send and receive fax through email and though we have support of traditional fax machine, we always recommend our customer to use e-fax that saves trees and environment..
Yes, we have fast number portability service which is worry free and online. You can transfer your existing number to Cloudext yourself from our customer portal. Usually Porting can be done within 10-15 days with zero down time. For more information, please discuss with your account manager.
Yes, you can buy any local number or even international number from our customer portal. Each number cost $10 per month.
If it's a replacement of your existing on-premises PBX then it's effortless. Our support team will guide you through Whatsapp or Facetime and you can install it yourself within 20-30 minutes. In case any of your guest rooms has wiring issue then you have to manage with your local electrician or maintenance person for repair. If it's a new property then you have to hire installer or you can inform your account manager and they will arrange someone to do this job at a reasonable cost.
Yes, we do have 24/7 telephonic support who can help you fix any issue over voice or video call. You can call anytime on 1-888-999-8212 for any technical support.
Yes, we do have Elevator and Door entry phone support with our system. If you want to purchase new phone, you can discuss with your account manager for quotation.
Yes, we do support but we always recommend customers to buy our fire panel modem which works over 4G network so if any chance of power outage, it can still dial out with local built in battery backup available with the device. Contact your account manager for further information.
Yes, we do have mobile app available for your staff which can work as a mobile extension so they can call from app to any guest room or local extension and vice versa.